Infinit Maximus Brno

4.8

This hotel has always been my favorite , but since the wellness center got a separate management it became a lot less pleasant. 95% of the staff is very nice, however the front desk girls are not. Neither is the main manager lady I had the “pleasure” of interacting with. Quite upset .

Love the wellness and saunas but recently had a private whirlpool thinking it would be amazing but my eyes were burning so much from the chlorine treatment in the water it made it difficult for maybe 45 mins to relax. So disappointed 😔

Very nice wellness and hotel. I really enjoied the stay. Cleanliness in the hotel is superb. But, catering service and event employees used to be better. I think they lack skilled workforce, so they use every possible part-timer around. Students are fine but some of them looked shady a little. Plus, I ate something which was not fresh, because i had mild stomach problems. But overall good

I've been to many spas around the world, and this is one of the top places. Great sauna selection, outdoor pools, frequent ceremonials and amazing staff. We are quite lucky to have this in Brno. The only things I miss are outside gas fires and strictly silent areas. Also the queue at the reception can be better organised when it is busy.

Bad: - I lost my new diamond and gold necklace in the thermal spa. They were not super helpful, even though i believe they tried. My review could be half star biased due to the loss and bad experience. - Hotel pillows were uncomfortable and of bad quality. - The massage was the worst ever. My husband had 30mins anti-stress massage by a lady, which was super light and bad techniques that he could not feel anything. Maybe the massage therapist was tired by the end of the day. I had infinity massage, which is slightly better, but I would not recommend. - Only two hot thermal spa areas, quite small and could be crowded in weekends. Good: - A lot of very interesting saunas, sauna rituals and large relaxing rooms. The atmosphere was great, very chilled and fun. - The reception of hotel were friendly. - The location was good. Surroundings were peaceful and private.