Hrázní 327/4a, 635 00 Brno-Kníničky, Česko
dnes otevřeno do 00:00
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A luxury hotel that has fallen behind quality with poor food execution, watered-down cocktails, and cheap looking rooms. Children hired for cheap to work at the welness bar that limits the amount of drinks to 3 per person. They never mentioned this beforehand. The wellness is packed and very crowded. It is obvious this hotel cuts every corner to save money. The staff, however, is very nice and professional, but you can clearly see they are frustrated with the way things are managed.
2 weeks ago
+ • Nice area near lake in the outskirts of Brno • 13 unique Saunas and good pool selection • Decent breakfast buffee - • LOUD (90dB) unnotified drilling noises audible in room two out of two mornings during stay. From 06:00-10:00. (We got compensated with free spa entry which was appreciated) • No gym • No free pool entry -> Worth the price if you are only going for the spa/saunas. Not the place if you are after sports, great rooms/food/service. The spa area is of high quality. Good for a romantic trip.
2 months ago
Everything is fine apart from their bars and restaurants. Food is average at best and coffee and cocktails are simply terrible. They will charge with a smile a lot for things that barely have any taste and it feels like you are getting scraps.
4 months ago
The resort itself is amazing. Saunas are great, great service, food, drinks. But: it’s not the first that I come there and I hear people in saunas talking extremely loud and not reacting to others asking them to be quiet. It’s happening more and more. I mentioned it on the reception also: perhaps it would be good to mention to people when they check-in, that saunas are are where they shouldn’t talk. Signs are there, but obviously they are not working. I realize that it has nothing to do with the resort itself, but it does ruin the experience. Please note to visitors, that saunas are the place where they should keep quite.
5 months ago
Liked: The personal was exceptionally friendly, kind and helpful. The room was cleaned each day and the hotel as a whole was very clean in each corner. A great spa space! Many different saunas, resting-reading rooms, bars and a marvelous outdoor warm pool. Disliked: The location is far from the city. The breakfast's variety was medium minus and it hasn't changed during our 5 days of stay. No water drain hole in bathrooms floor! Any water going out from the shower must be drained with towels.
7 months ago